Every institution faces its challenges to meet and exceed performance expectations. Furthermore, banks face regulatory pressure when performance is lagging. DD&F has the industry know-how to help your institution address issues that affect your operational and financial performance. We provide the expertise you need in specialized areas including Strategic Implementation, Regulatory Intervention, Business Continuity, Information Technology, Operational and Management Assessments, and Training.
Institutions must evolve both organizationally and operationally to maintain pace with the fast changing and highly competitive world of banking. This involves strategic initiatives ranging from consolidation of operations to introduction of new technologies to staffing evaluations. DD&F has the project management skills to work alongside of your staff to plan for and manage your strategic initiatives in order to implement change with minimized disruptions.
DD&F understands the challenges a bank faces if regulatory action is taken against it, its directors, and its management team and how difficult it can be addressing the requirements of regulatory orders such a Memorandums of Understanding, Consent Agreements, Formal Agreements, and Cease and Desist Orders. We have years of experience working with regulatory bodies on behalf of clients addressing regulatory issues, and will provide your institution with the expertise you need to resolve the issues and improve your institution's overall risk profile.
Operational and Management Assessments
Improving performance or resolving performance issues often involves an accurate assessment of existing performance metrics, operations, workflows and personnel. DD&F can assist you with accurately assessing the factors that will improve your institution's performance. Further, once those factors are identified, we can assist you with establishing a plan to implement change and provide guidance with executing the plan.
Information Security and Technology Consulting
The importance of information security in the banking industry has grown tremendously over the last several years due to regulatory requirements and the increasing threats to the integrity, security, and confidentiality of customer information. DD&F can provide resources, such as customer information security and identity theft risk assessments, as well as development and review of your bank's programs, policies and procedures to meet FFIEC requirements.
Information technology is a significant investment for most banks, so it is important to make sure your expenditures are based upon a plan that supports overall company goals. Our consultants can assist your management by analyzing vendor contracts, assisting with vendor management, and developing a strategic plan for efficient utilization of your IT investments.
Regulatory agencies have increasingly emphasized the importance of business continuity in their exams; however, the establishment of an effective and functional business continuity program can be a time consuming, frustrating and daunting task for your bank personnel. With our expertise and resources, we can assist you with developing a comprehensive business continuity program tailored to fit the needs of your bank or municipality. Our program meets the requirements as described in the FFIEC IT Examination Handbook: Business Continuity Handbook. Our consultants can guide your company through the development process with our three phase approach that ensures a business continuity plan that will be ready for approval, implementation and testing. Our programs include a business impact analysis, a disaster risk assessment, an emergency response plan, a pandemic plan, bank wide business and disaster recovery plan and contingency plans for specific bank departments or municipalities. In addition, we can facilitate a tabletop walk through test of the completed plan and deliver a report detailing the results of the tabletop test with action items to be completed.
DD&F has developed training for specific areas of your bank including our highly successful Board of Directors training. Our board training program has been approved by various state banking regulators and meets their states' training requirements for bank directors.
We also offer training on a variety of topics, either on-site or through webinars and workshops. Our tailored approach to training combined with our extensive experience working with financial institutions across the country can provide your organization with the specialized guidance you need.
DD&F Training Options include:
- Board of Director Training and Planning Retreats
- Information Security & Incident Response
- Identity Theft Prevention & Red Flags
- Business Continuity
- Information Security Officer (ISO)
- Bank Secrecy Act
- Deposit and Lending Regulatory Compliance
- Reg Z
- Retail Customer Service
For information about specific training needs, contact us at email@example.com.
We have worked with DD&F in several areas-from public relations consulting to risk management and loan review. In every case, DD&F has been a big help to our organization. They took the time to get to know us and worked with us as if they were part of our management team. It’s changed my definition of the word ‘consultant.’
Kyle Hughbanks-President and CEO, Central National Bank of Alva, Alva, OK